Grow your business with data driven optimization of your software products
Digital CX Strategy and InsightsWith businesses reaching out to their customers across multiple channels, managing branding consistently across these digital touch point is difficult. Our Design Thinking centered approach can help ensure they create & deliver the right experiences to meet customers' expectation.
- Customer Research and Insights
- Customer Journey Mapping
- Customer Journey Analytics
- UX Optimization Strategy
As important as the ability to gather data, is the ability to make sense out of that data. Our data engineering and visualization services help you analyze the volumes of data that your business processes gather and base your decisions on informed data rather than hunches.
- Reports and Dashboards
- Metrics and Scorecards
- Mobile BI
- Budgeting
- Planning
- Forecasting
As the market, especially eCommerce evolves and businesses are faced with constantly changing user expectations, low conversion rates become a concern. Our data science capabilities, combined with Design Thinking, offer you efficient conversion rate optimization.
- Conversion Path Mapping
- Metrics, Reports & Dashboards
- Retention & Loyalty Management
Shearforce India helps you optimize your IT infrastructure with Network Architecture Design and Implementation services. Our IT Infrastructure services are focused on ensuring that applications and infrastructure keep pace with dynamic business models. We combine our extensive experience with proven methods to provide highly effective IT Infrastructure services for desktops, networks, helpdesks, messaging servers, e-mails, and databases. Our IT infrastructure services are also designed to help maximize operational efficiencies, cost-effectiveness, and provide an effective return on your IT infrastructure investment.
Infrastructure Care ServicesShearforce India aims to provide the highest level of quality services to its valued customers. To achieve this, a standard service portfolio is maintained inline with our reputation wherever we provide our services. Infrastructure Care Services is a set of consistent services which Shearforce India will deliver across its operating clients, and which covers every aspect of the IT life cycle:
- Planning stage, encompassing consulting, design and validation.
- Migration, controlling changes, moves, upgrades or de-installation.
- Deputing qualified, experienced and trained manpower.
- Implementation, procurement of equipment, deployment, installation and user training.
- Operations including problem solving, support, monitoring, maintenance and general management.
Helpdesk Services, managed by our dedicated team of professionals, is the central point of contact for the entire Shearforce India services portfolio. Our comprehensive helpdesk solutions can incorporate a wide spectrum of activities from a complete customer service desk, handling product and company inquiries, entitlement checking, service subscription advice, and technical support.
Maintenance ServicesMaintenance Services provide a single point of contact in a complex multi-vendor environment. Break-fix maintenance or preventative maintenance ensures that one contact point will direct your request to a swift resolution within agreed service levels. Shearforce India will meet all provisions of service required by the sensibility of your systems, on-site based engineers and parts or immediate swap of equipment for ensured continuity in critical operations.
Network ServicesShearforce India’s extensive network expertise and knowledge is beyond any question. As a matter of fact, in networking technology we set the trend. Shearforce India runs and has implemented the world’s largest network infrastructures, and has spent millions of dollars in developing its own end-to-end infrastructure among its group members. This capability has a goal and means, to offer the best of breed in network support infrastructure to our Customers, as we will expect for ourselves. From local troubleshooting to remote fixing, performance monitoring and consulting, Shearforce India network services serve companies of all sizes in the region.